The International Tax Planning Association
Help Page
If you are having difficulty finding the information that you require, this page should help you to locate it, and to solve other problems you may encounter with the web pages.
 
1. Moving around the web site
 
To make it as easy as possible to find your way around the web site, most of the pages have the @ITPA logo at the top of them. Whenever you see this logo, you may click on it to return to the next level up in the site, which will usually be the last page of choices that you viewed.

If you wish to return to the previous page that you viewed, you should use the 'back' button on your web browser, which is usually a button marked with an arrow pointing to the left.

To move quickly to a particular part of the web site, you may also use the Site Map, which can be accessed from the front page of the site.

Where a banner advertisement appears on the site, e-mail and web addresses contained within in are 'live' so you can click on them to view a web site or send a message to the advertiser. In the portfolio of laws, you may also click on company logos to view their web site, or additional information if it is available.

 
2. Accessing members only areas
 
Certain areas of the site are accessible only to people who have a members username and password. If you are not a member of the ITPA, you will not be able to access these pages, though you will be able to see a summary of them on the 'Open pages' section of the site.

If you are a member, you will have had a letter from the Registrar telling you the current password. If you have mislaid the password, you should contact the Registrar's office.

The first time you try to access the member's pages during a session, you will be asked for a name and password, and you should type these into the box that will appear on your screen. Your web browser may allow you to save this information, which will allow you to access the pages without having to type the password in in future, though you will still see the prompt when the password is changed.

 
3. Downloading from the Portfolio of Laws, Preview Page, Library, Publications On-line and the Yearbook
 
The majority of laws and articles are stored in 'Rich Text Format,' often shortened to RTF. This is a format that can be used by many different word processors, and retains formatting such as bold and italics.

If your web browser does not correctly download when you click on the title of a law or the download button for an article, then you may need to take one of the following actions.

On a Macintosh (if you have a right click button on your mouse) right click over the name of the law, and wait for a menu to appear; choose the option called 'Save to disk' or 'Download link to disk' or something similar, and you will be prompted for where to save the file.

To open the file in your word processor, you may need to tell it that you wish to view all available documents, rather than just documents that it created. On most Macintosh word processors, the RTF file will be converted automatically when you try to open it.

On a PC try clicking the right mouse button while you're pointing at the name of the law or the button, and choose 'Save to disk' or 'Download link to disk' from the menu that appears. If no menu appears, look in the menus at the top of the browser window for an option similar to 'Save next link to disk,' choose it, then click on the name of the law. You will need to deselect the 'Save next link to disk' option before trying to access other pages on the web site.

To open the file in your work processor, select either 'All files (*.*)' or 'Rich Text Format (*.rtf)' from the open file dialogue box. Most word processors will automatically recognise the file, provided that you save it with a name that ends in .rtf

Books and a few laws and articles are stored in 'Portable Document Format', often shortened to PDF. This requires Adobe Acrobat Reader (version 5 and higher) to view and save the text. The majority of computers have Acrobat Reader already installed. Just click on the law and Acrobat Reader should automatically start up. Once the pages have downloaded, from the menu list choose 'File' and select 'Save a Copy' from the drop-down-list. Choose a location on your hard drive to where you want to save the file. If you don't have Acrobat Reader v5, you can either find a copy of it on CD-roms given away with computer magazines, or you can download it from the Adobe website. Click here to goto the Acrobat download page.

Additional information on configuring your web browser to work properly with the Portfolio of Laws and the Yearbook can be found in the Technical Support section of the web site.

 
4. Other problems
 
We are not at present aware of any common problems regarding access to the web site. If you are experiencing difficulties, please contact David Singleton.

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